Intelligence Driven Innovation.

Rekor Systems, Inc., (Rekor ai) (NASDAQ: REKR) is a trusted global authority on intelligent infrastructure providing innovative solutions that drive the world to be safer, smarter, and greener. As a provider of comprehensive, continuous, and real-time roadway intelligence, Rekor leverages AI, machine learning, and holistic data to support the intelligent infrastructure that is essential for smart mobility We believe that the intelligent infrastructure industry is today at the epicenter of converging forces that will drive changes in the way government agencies and businesses operate. With our disruptive technology, we deliver integrated solutions, actionable insights, and predictions that increase roadway safety.

Our employees represent the best and smartest top talent in our industry and we select individuals to be a part of our team who help to define our culture and success with our Rekor Values and Leadership Principals: People First, Customer Success, Earn Trust, Deliver Impact and Think Big and Bold!

Position Summary

The Processing Agent is a key member of the back-office support team for our current and upcoming programs. The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door of a fast-growing organization. Responsibilities include, but are not limited to: verifying violation images, review videos, validating vehicle and vehicle classification information, and data entry. This position requires a high degree of efficiency, dependability, reliability and accountability.

Role and Responsibilities

• Responsible for timely and accurate handling of information, including documents, data entry, scheduling, mailings and reports.
• Displays a positive, professional and empathetic customer-focused approach.
• Utilizes tools and online resource materials to be confident and competent in the delivery of accurate information while navigating through multiple computer applications proficiently.
• Develops and maintains product, process and technical knowledge related to services for each client.
• Exhibits effective communication skills tailored to the audience.
• Meet or exceed management goals for service levels, processing times and quality assurance.
• Attend required training sessions to improve performance, learn about new clients and develop professionally.
• Maintain punctuality and attendance within company policy.

Qualifications and Education requirements

• High school diploma or GED
• 2 years of data entry experience in a fast-paced environment
• Strong organizational and time-management skills, including the ability to handle multiple tasks simultaneously.
• Minimum of 30-35 words per minute typing skills
• Proficiency with the Microsoft Office Suite
• Ability to perform word processing, database maintenance, and accounting functions including system updates and some troubleshooting

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Rekor is an equal opportunity employer M/F/D/V. It is the policy of Rekor Systems not to discriminate or allow the harassment of employees or applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law in all employment practices.

Rekor Systems Executive Leadership team is fully committed to the principles of equal employment opportunity.