Client Partner
Sales & Business Development
Sydney, NSW, Australia
Posted 6+ months ago
Client Partner / Customer Success Manager (Australia)Location: Sydney, AustraliaAbout Ravin AIRavin AI utilizes advanced machine learning algorithms to assess vehicle conditions by analyzing videos and images captured via mobile devices or deployed stationary equipment. Our mission is to foster trust and transparency whenever a vehicle changes hands.The Role:The Client Partner serves as a strategic advisor, working closely with clients to understand their business goals, challenges, and priorities; identifies opportunities to enhance efficiency, optimize processes, and reduce costs through Ravin AI’s solutions; articulates the value of our technology and builds a compelling business case for adoption; drives growth within existing accounts by expanding engagement and introducing additional products and services.What You’ll Do:• Drive revenue growth by proactively managing customer relationships and identifying opportunities for Ravin AI’s solutions• Strengthen relationships across client organizations by engaging new stakeholders• Develop and execute strategic account plans aligned with customer objectives• Collaborate with product, R&D, and operations to tailor solutions• Build deep industry knowledge to position Ravin AI as a trusted partner• Maintain high customer satisfaction through implementation and ongoing support• Work with marketing on thought leadership, case studies, and eventsWhat We’re Looking For:• 5+ years as a Client Partner with primary responsibility for revenue growth• Experience building relationships with C-levels and key stakeholders• Experience with AI-driven/technical solutions and translating technology into business value• Experience selling complex, core software solutions (motor insurance ecosystem focus)• Track record of closing multi-million dollar enterprise software/services deals• Full sales lifecycle experience, strong verbal/written/presentation skills• Ability to liaise between customer and Ravin AI, work independently, and collaborate cross-functionally• Willingness to travel within Australia and APAC (up to 50%)Nice to Have:• Background in vehicle inspections, repair, or fleet management• Hands-on experience with hardware-based AI solutions• Technical expertise in cloud apps, network infrastructure, or data analyticsWhy Join Ravin AI?• Work with cutting-edge AI transforming insurance and automotive• Join a fast-growing startup with a global footprint• Collaborate with top-tier insurance providers and industry leaders• Competitive salary and career growth opportunities