Developer Support Engineer

Bringoz

Bringoz

Software Engineering, Customer Service

Tel Aviv-Yafo, Israel

Posted on Apr 17, 2026

Do you thrive on solving complex problems and want to make a real impact?

BringOz. is looking for a talented Developer Support Engineer (suitable for a Student Position) to join our team to help us support our growing global customer-base.

At BringOz. we turn logistics from a bottleneck into a strategic advantage. Our unified platform transforms fragmented operations into seamless, scalable execution empowering businesses to meet demand with speed and precision.

RESPONSIBILITIES:

  • Investigate & Resolve technical issues escalated from support agents.
  • Identify the root cause for issues.
  • Analyze system logs and dashboards to streamline troubleshooting.
  • Develop scripts for debugging and automating.
  • Reproduce customer scenarios for resolving relevant bugs/features.
  • Maintain and improve a knowledge base of known issues and solutions.
  • The position includes liaising with CS, QA, Delivery and Sales teams.

SKILLS & QUALIFICATIONS:

  • Currently pursuing a BSc or equivalent in Computer Science, Computer Engineering, or a related technical field.
  • Work is in shifts during the afternoon/evening hours.
  • Ability to work flexible hours and weekends, minimum 4 shifts per week.
  • English at a high level/excellent proficiency - a must!
  • Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading).
  • SQL knowledge and hands-on experience (complex queries and deep data analysis).
  • Be able to adapt and react quickly and with a clear head in troubleshooting situations.

BONUS POINTS FOR:

  • Ability to read and debug code in Java and Angular.
  • Experience with tools such as Postman.
  • Familiarity with ticketing systems such as Jira and Hubspot.
  • Hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE).

WHY BRINGOZ.?

Join a team that’s transforming the logistics industry. At BringOz., you’ll work alongside passionate engineers solving real-world challenges at scale. We value reliability, innovation, and empowerment — and we’re building a platform that makes a meaningful difference for businesses worldwide.